Shipping policy

Thank you for choosing SonaraLink for your keyboards, mice, and headphones needs. We are committed to providing you with a reliable and transparent shipping experience. Please review our logistics policy below to understand how we process and deliver your orders.

Shipping Method

SonaraLink offers a single, standard shipping option for all orders. This method ensures secure and timely delivery of your products. All shipments are processed through our trusted logistics partners to guarantee safe handling from our warehouse to your doorstep.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email at the time of purchase, and a shipping notification with tracking details once your order is dispatched.

Delivery Time

Delivery times vary depending on your location. Generally, standard shipping takes between 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please note that these are estimates and actual delivery may be affected by customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Costs

SonaraLink does not offer free shipping. A flat shipping fee is applied to all orders based on the total weight and destination. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase. No additional hidden fees are charged for standard shipping.

Order Tracking

Once your order is shipped, you will receive a tracking number via email at [email protected]. You can use this tracking number to monitor your package’s progress through our logistics partner’s website. If you do not receive tracking information within 5 business days of placing your order, please contact us at the same email address.

Delivery Issues

If your package is lost, damaged, or delayed beyond the estimated delivery window, please reach out to our support team at [email protected]. We will investigate the issue promptly and work to resolve it, including arranging a replacement or refund if necessary. Please note that SonaraLink is not responsible for delays caused by incorrect shipping addresses provided by the customer.

International Shipping

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. SonaraLink is not liable for these charges, and they are not included in the shipping cost. Please check your local customs regulations before placing an order.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please email us at [email protected]. Our team is here to help you.