Tracking order

Thank you for choosing SonaraLink for your purchase of keyboards, mice, or headphones. We understand how important it is to know where your order is, and we are committed to providing you with a transparent and hassle-free tracking experience. Below you will find a step-by-step guide to tracking your shipment without needing to log into any account.

How to Track Your Order

  1. Locate Your Tracking Number
    After your order is dispatched, we will send you an email containing your unique tracking number and a shipping confirmation. Please check your inbox (and spam folder) for an email from [email protected].
  2. Choose a Tracking Method
    You can use the tracking number directly on our carrier’s website, or for a more comprehensive view, we recommend using a third-party tracking service.
  3. Enter Your Tracking Number
    Simply copy the tracking number from your email and paste it into the tracking field on the chosen service.
  4. View Your Shipment Status
    You will see real-time updates including the current location, estimated delivery date, and any transit milestones.

Recommended Third-Party Tracking Service

For a reliable and user-friendly tracking experience, we suggest using 17TRACK. It supports a wide range of carriers and provides detailed shipment progress in one place.

  • Website: https://www.17track.net
  • How to use:
    1. Visit the 17TRACK homepage.
    2. Paste your tracking number into the search bar at the top of the page.
    3. Click the “Track” button or press Enter.
    4. Your shipment status will be displayed instantly, including carrier information and delivery updates.

17TRACK also offers a mobile app for iOS and Android, allowing you to track your package on the go with push notifications for status changes.

What to Do If You Haven’t Received Your Tracking Number

If you have not received your tracking email within 2 business days after placing your order, please contact us at [email protected] with your order number. Our team will verify your order and provide the tracking details promptly.

Important Notes

  • Tracking information may take up to 24-48 hours to appear after dispatch as carriers update their systems.
  • If your tracking status shows “no results,” double-check that you have entered the correct tracking number without any extra spaces or characters.
  • For international shipments, customs clearance may cause delays. You can monitor these updates through 17TRACK or your local postal service.

We hope this guide helps you stay informed about your order. If you have any further questions, please do not hesitate to reach out to [email protected]. Thank you for shopping at SonaraLink!